Ghost Hosts is a high-touch advisory team for STR and MTR operators. We bring both a proven operating system and fractional COO/CRO leadership so your business runs simpler, cleaner, and with real clarity around the numbers.
If you found us through YouTube, you're in exactly the right place.
30-minute call. No hard pitch. We'll map your top 3 bottlenecks.
Owner-operators stuck in execution mode
Growing PMs hitting the scaling wall
Established brands needing real ops leadership
If you nodded more than twice, you're in the right place.
We don't just give advice. We install a customized operating system for your business—built on proven workflows and tech, then tailored to how your team actually works.
Pricing, channels, messaging, review loop.
Cleaning, maintenance, inspections, owner-ready units.
Owner updates, statements, fees, and key numbers.
Roles, KPIs, meetings, and decision cadence.
Ghost OS is a productized system (repeatable framework), but it is custom-configured for each client—different PMS, markets, and team maturity.
Whether you need a one-time diagnostic, a complete Ghost OS implementation, or ongoing leadership—we meet you where you are.
Diagnose where your ops and revenue are leaking
$3,500–$7,500
Everything feels on fire and you're not sure where to start.
What changes for you:
We design and install Ghost OS for your business
$15,000–$35,000
You're ready to stop duct-taping the business together and install a real system.
What changes for you:
We stay plugged in as your leadership team
$4,000–$8,000/month
You're 70–200+ units and need operations leadership, not just tasks.
What changes for you:
We keep Ghost OS tuned for revenue and growth
$3,500–$6,000/month
You have decent ops but feel like revenue is leaving on the table. 50–250+ units, multiple markets or channels.
What changes for you:
Productized framework, but custom-configured for your business. Here's how we implement it.
We interview you and your team, audit your tools, and map how work really gets done today.
We lay out your future-state workflows, tools, and roles using our proven framework.
We configure your tools, document processes, and train your team so Ghost OS actually runs in the real world.
Through fractional COO/CRO support, we keep Ghost OS tuned as your portfolio grows and changes.
Installed a real operating system and 24/7 coverage pre-AI; later optimized to 60 units at the same revenue.
Moved from a bloat-heavy agency model to a lean in-house team and unified stack.
Rapid triage: daily stand-ups, action dashboard, and pricing guardrails.
Operators who were exactly where you are now
"Ghost Hosts didn't just give us advice—they built the system, trained our team, and stuck around until it worked. We went from constant chaos to predictable operations in 8 weeks."
David R.
Founder
62-unit STR portfolio, Pacific Northwest
"I was the bottleneck. Every decision, every guest issue, every vendor call ran through me. Ghost Hosts showed me the data, then built the machine to fix it. Now I work ON the business, not IN it."
Amanda K.
Owner-Operator
38-unit vacation rental company
"We tried hiring an ops manager three times and failed. Ghost Hosts gave us fractional COO leadership while we built the right internal team. Nine months later, we have a rockstar ops manager and systems that actually work."
Carlos M.
CEO
120-unit corporate housing brand
"The STR Rescue Audit was the best $5k we've spent. It gave us a clear roadmap and stopped us from wasting money on tools and hires we didn't need. Clarity is worth its weight in gold."
Lisa T.
Co-Founder
45-unit boutique rental brand
"Our tech stack was a nightmare—11 tools, constant manual work, and nothing talked to each other. Ghost Hosts rebuilt it in 6 weeks. We're now saving $1,800/month and my team is actually happy."
James P.
Founder
75-unit mid-term rental portfolio
"I didn't think we could scale past 100 units without burning out. Ghost Hosts proved me wrong. We're at 160 now, and I'm working fewer hours than I was at 80."
Rachel S.
Founder & CEO
160-unit vacation rental management company
If you watched any of our videos and thought "this is exactly my mess," this checklist shows you the 20 levers we pull first when we rescue an STR operation.
No obligation. 20–30 minutes. We'll map your bottlenecks and tell you the truth.